Greater Lynn Senior Services (GLSS) seeks volunteers to support the agency’s Long-Term Care Ombudsman Program. This state-sponsored program sends certified, trained volunteers to visit every resident of the nursing and rest homes located in its five-community service area of Lynn, Lynnfield, Nahant, Saugus, and Swampscott and in the cities of Cambridge and Somerville (managed by GLSS through a contract with Somerville-Cambridge Elder Services). Volunteers speak with residents about their care, make sure their rights are being respected, and work to resolve problems.

“GLSS is committed to ensuring that the state and federally mandated rights of every nursing home resident are protected,” says Program Manager Jillian O’Brien, who oversees GLSS’ program. “We are looking for people who are good listeners, advocates, and problem-solvers.” Volunteers receive training and certification through the state; GLSS provides ongoing support.

For more information, contact Jillian O’Brien at 781-586-8548 or jobrien@glss.net.