This pdf entitled Considerations for Moving a Loved One Home from a Nursing Facility, Rest Home or Assisted Living Residence may help you if you should get a call from a consumer or consumer’s family with regards to those that are in Assisted Living or Skilled Nursing Facilities.

Also, as a reminder, the Executive Office of Health and Human Services launched a Nursing Home Family Resource Line.  This is a dedicated phone line to connect family members of nursing home and rest home residents with the information and resources they need.  This new phone line provides one central contact for families and community members who have questions about the nursing home or rest home care their loved one is receiving during the COVID – 19 outbreak.  Staff will field questions on a range of topics and coordinate across state agencies to help provide answers.

The Massachusetts Nursing Home Family Resource Line:

617-660-5399

Open every day  9 am  to 5 PM